I have a question, and I am sure it has a pretty easy answer.
The problem is, I don't know it.
This is my first computer, the first one I bought myself and that is good enough to do things, anyway. But there are some serious gaps in my knowledge sometimes, so please bear with me....
I was at my parents house, and they have a so-so computer. I am playing D&D with Eduardo, and I had to download a character sheet from here. It says that I need adobe reader to access the files, and on my parents computer it worked fine.
But here, on my computer that is better, faster, and 6 months newer, it doesn't. It says that " the compressed (zipped) file is corrupted or damaged", which doesn't make sense if I could acess it last night, right?
I have an adobe program listed under programs, but when I click on it it goes to the "Adobe download manager"...I don't see Acrobat listed though, nor is there any reader listed.
And when I tried to download the reader from the Adobe site, the download manager flashed, and a message came up that said "no download currently availible.
Is that because I already have it, but I am just not seeing it?
Is the problem with the files? Can anyone else read them from the site?
Thanks,
Kwea
[ September 15, 2004, 07:17 PM: Message edited by: Kwea ]
Posted by Kwea (Member # 2199) on :
And the plot thickens..
I have the reader on my computer, but it won't read the files when I click on open as an option.
However, is I save it to my computer, and then open it, the Adobe kicks in and the sheet is readable....
Weird....
Any ideas? Is there a setting I can tweak? Why is this doing this at all? Obviously there is nothing wrong with the files....so what is messing up....and how do I fix it?
Kwea
Posted by Icarus (Member # 3162) on :
I dunno.
I was able to download and open the file.
In any case, you shouldn't need to have Acrobat to download a zipped file.
Is it possible what you are actually missing is WinZIP or something?
Posted by Icarus (Member # 3162) on :
Okay, THAT I can answer. You can't open them without saving them because they are compressed. You have to download and extract them.
Posted by Kwea (Member # 2199) on :
where would I look to see if i have it?
Posted by Icarus (Member # 3162) on :
I think you do . . . didn't you just say it worked fine when you saved it first?
Posted by Kwea (Member # 2199) on :
Weird..I didn't have to on my parents computer....hmmmm
Posted by Kwea (Member # 2199) on :
Yep, it seems to have worked when I downloaded....but at my parents house I just clicked on open, and it worked...
Posted by Icarus (Member # 3162) on :
Maybe a different version or something. I know that Powerpoints compressed on the web can be opened, but they are clunky (and read-only). Maybe your parents have a version of Acrobat that allows a compressed file to be read, but yours does not.
What I REALLY don't get is why these files are compressed at all. I mean, they are like 1 to 3 pages each, and Wizards of the Coast can certainly afford the bandwidth. I've never heard of compressing PDF documents before.
Posted by Icarus (Member # 3162) on :
Anyway, have fun storming the castle!
Posted by Kwea (Member # 2199) on :
LOL....good to see you again.
Way past bedtime for me tonight, so see you later...and thanks for the help!
Kwea
Posted by Farmgirl (Member # 5567) on :
Okay -- it works okay when you save it out as a *.pdf and open Reader and then open the file, right?
But on your parent's machine, if you simply click on the hyperlink, it opens without having to save it, right in the browser, is that what you are saying?
Open your Acrobat Reader program. Go to EDIT - PREFERENCES -- Click on OPTIONS on the left hand side (this is in version 5.0 - it might be in a different location on version 6.0) and you will see a checkbox for "Display PDF in browser". Is this checked or unchecked on yours?
Farmgirl
Posted by Kwea (Member # 2199) on :
See, that is part of the problem...
I can't find it.
I have a program listed as Adobe in my program list, but when I click it it says Adobe Dwonload Manager...and nothing else. I know I have it, because when I click the file I saved it works...Adobe reads it, I can see it working.
But I can't find the actual program....lol....
Kwea
[ September 14, 2004, 09:21 AM: Message edited by: Kwea ]
Posted by Kwea (Member # 2199) on :
OK, I found it.....under Productivity....lol...
I don't think putting it there helped my "productivity" at all today...lol..
Kwea
Posted by Kwea (Member # 2199) on :
OK, I found it...it is checked right now.
I am heading out to work now, but I will check this thread when I get home, about 5:30 tonight.
Thanks for the help!
Kwea
[ September 14, 2004, 09:31 AM: Message edited by: Kwea ]
Posted by Eduardo_Sauron (Member # 5827) on :
Hello, Kwea.
Hmmm... Adobe Acrobat Reader 6.0 does the trick for me.
Do you have winzip installed in your machine?
Posted by Kwea (Member # 2199) on :
I have winzip, or it wouldn't open it as a file either...I think.
But the box on my Acrobat Reader is checked....open in PFD I think?
What Farmgirl said earlier.
Should it be? I think it should, but who knows for sure though?
Kwea
Posted by Kwea (Member # 2199) on :
Now I am more confused....and I think I swrewed up, at leat twice...
HELP!
I tries to downlaod what apperaed to me to be an free upgrade of winzip....and it is only a trial one, which it didn't say before I installed it.
So if I click on uninstall, will it uninstall all winzip files, including the old version that would work if I saved the file to a folder?
Oh, about that...lol...
The window that would come up when I clicked on the link to the character sheets would ask if I wanted that message to appear every time...eventually I clicked no.
oops.
Now it won't let me have the option of saving it...it just reads "Corrupted or damaged zip file", and blinks off.
So now I can't even save it to a file...
I am really starting to hate this computer...
Kwea
Now, after posting this, it asks me again...but I haven't done anything to it since then....weird...
[ September 15, 2004, 01:35 AM: Message edited by: Kwea ]
Posted by Kwea (Member # 2199) on :
Bump
Posted by TMedina (Member # 6649) on :
Kwea - I'm not sure if I understand exactly what happened.
Have you tried uninstalling the entire winzip package and re-downloading the original program?
-Trevor
Posted by Kwea (Member # 2199) on :
I am about to uninstall it now, and I don't care what happens.
I tried to download what appeared to be a free upgrade...but it was only a dome version.
Now wherever i try to download the sheets, the files won't open, and the demo keeps screwing up.
I was afraid to uninstall it, bit if it won't work in the first place.....why not.
But I don't have another copy to re-install...it came with the computer.
hmmmm.......
well, here I go....
Kwea
Posted by TomDavidson (Member # 124) on :
What you need to do, Kwea, is give us a step-by-step description of what you're doing, including the error messages you get when you do it.
Posted by CaySedai (Member # 6459) on :
Also, I believe that the current version of Adobe Acrobat won't work with an earlier version of Internet Explorer than IE 6. IE 6 makes my computer crash. Luckily, it does work with Firefox. So, it could be your browser that is causing the problems with Acrobat.
Posted by TMedina (Member # 6649) on :
Uninstalling the program won't kill any zipped files you have on your machine currently.
You may have to re-download WinZip or a similar zipping program and re-install it, once you uninstall the current buggy program.
-Trevor
Posted by Farmgirl (Member # 5567) on :
This is a good example of exactly why I love Windows XP Remote Assistance here at work. I will have a user call and explain their problem to me, and it still doesn't make sense, so I can just remote into their PC, see their desktop, and watch them walk through the steps of what they are trying to do and when they get the error messages. It has made my job so much easier since we started using it on the helpdesk...
![[Sleep]](graemlins/sleep.gif)