This is topic Having Trojan Issues.... in forum Books, Films, Food and Culture at Hatrack River Forum.


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Posted by Troubadour (Member # 83) on :
 
AVG Resident Shield (my virus scanner) keeps on popping up a message saying"

quote:
Virus
Trojan horse Dropper.Small.4.AG

is found in file
C:\System Volume Information\_restore{6E-longwindednumber}\RP16\A0000567.exe

To remove this virus, please run AVG for Windows

So I run AVG and it finds nothing.

I've tried to find the .exe file listed, but even searching for hidden files and folders it finds nothing...

So how the heck do I get rid of this?!?

--

On a side note, it feels very weird to be a newbie at something again! After years of Mac sysadmin work I'm not used to computer problems I don't know how to solve!
 
Posted by mackillian (Member # 586) on :
 
Or that he got the wrong size.
 
Posted by Tstorm (Member # 1871) on :
 
Mack, ROFL [Big Grin]

You can navigate to that directory and delete the file...or at least, you should be able to.

[ April 23, 2004, 09:55 PM: Message edited by: Tstorm ]
 
Posted by Nick (Member # 4311) on :
 
Also, Windows has a feature that I find very stupid called "System Restore". It simply undeletes files that are "critical" (which means the virus fooled windows into thinking that it's a critical file) to the operation of the operating system. If you find that happens, right click on my computer, then hightlight and click "properties". Then click the "System Restore" tab and diable on the screen that opens after clicking the tab. You probably don't have to do all that, but the information could come in handy if you do.

Also, if it says the file is write-protected or in use, you might have to boot up in safe mode. Windows XP did away with that. Normally, you just press F8 at the bootup when your BIOS specs show up, but in XP you have to go to Help and Support>System Configuration Utility>and set it to the lowest possibly bootup configuration so that file won't be in use. Then you can mercilessly delete that sucker! [Evil]

[ April 23, 2004, 10:44 PM: Message edited by: Nick ]
 
Posted by Troubadour (Member # 83) on :
 
TStorm,

That's what I thought to - but the directory isn't visible in my C: drive, nor is it findable using the Search facility, even when searching for hidden files & folders.

The System Restore looks like a good option to keep in mind, but sounds a too much possibility of a total screw up to try it just yet.... [Wink]
 
Posted by mackillian (Member # 586) on :
 
You aren't allowed to use "trojan" and "screw" in the same thread.

Ever.
 
Posted by ludosti (Member # 1772) on :
 
I thought the exact same thing as Mack.... [Blushing]
 
Posted by Belle (Member # 2314) on :
 
I got some kind of weird virus once, and before I got it eradicated, it ate up all my stored email messages.

I stored my sent messages on my hard drive. And some special messages I wanted to save.

The virus ate them. I lost every message I sent to my father, and the messages he sent to me.

Yes, I know I should back up, I know, I know - I just didn't, and I lost them all.

I'm still sad. [Frown]
 
Posted by John L (Member # 6005) on :
 
System Restore is only stupid if you've never had to restore a system to get it working right again. It's a life-saver when you have to do such a thing (especially on business-critical machines).

But yes, it's a System Restore issue. You need to turn it off, run AVG, then turn it back on to solve your problem.
 


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